HEISENBERGHVAC · CLARK COUNTY
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HVAC Maintenance Plans in Vancouver, WA

Two visits a year. Every number written down.

No calendar upsells. No mystery invoices. No "priority service" that isn't. Just a system that gets measured, not guessed at — twice a year, by the same guy who'll pick up the phone when it breaks.

From $19.90/mo· Cancel anytime on monthly plans· Vancouver & Clark County
LET'S BE STRAIGHT

Most maintenance plans are a bad deal. Here's why ours isn't.

Independent consumer watchdogs have been saying it for years: HVAC maintenance contracts are usually bad buys. They're mostly right. Three reasons come up every single time — so here's what we did about each one.

① "Priority" that isn't

The problem: Every shop promises you'll jump the line. Then July hits and you wait two weeks like everybody else.

What we do: We tell you exactly where you land. Pro members are first — ahead of everyone. Baseline members go ahead of anyone without a plan. That's the whole promise, and it's one we can keep on the hottest day of the year.

② Two upsell visits a year

The problem: A lot of shops treat a maintenance visit as a chance to find something to sell you. Twice a year, like clockwork, something's "starting to go."

What we do: We take measurements and we write them down — amps, pressures, static pressure, temperature split, combustion. If the numbers are fine, we tell you the numbers are fine and we leave. You get the report either way.

③ The cleaning that isn't included

The problem: The single most common exclusion in maintenance plans is the coil cleaning — the thing your system actually needs.

What we do: On Pro, the deep work is included. Not on a calendar — when the readings say your system needs it. We published the thresholds, and they come off your equipment's nameplate, not out of our heads. If your numbers cross one, the work happens and there's no invoice. If they don't, we show you the numbers that say why.

CENTRAL SYSTEMS

Furnace + AC · Heat Pump + Air Handler

Two visits a year: one in spring for cooling, one in fall for heat. Same technician, same instruments, same report both times.

When we come out. We schedule both visits — one ahead of cooling season, one ahead of heat. If we haven't got you on the calendar by the end of your plan year, we'll reach out and book it before it lapses. Visits don't roll over into the next year.

One thing we'll ask: we don't book deep restoration work in July or August. That's when systems fail, and members who need a repair come first. Every other month is open.

What you get Baseline$29/mo · or $319/yr Most popularPro$429 for the year
2 seasonal visits
Full measurements — fan amps, compressor amps, refrigerant pressures, superheat/subcool, temperature split, capacitor
Static pressure test
Combustion analysis — CO, O₂, draft
Condenser rinse
Evaporator dry clean (where we can reach it)
Written report, every visit
Deep restoration work — when your readings cross the published thresholdsIncluded
Repairs (labor only)10% off20% off
Diagnostics ($99)1 free per yearAlways free
Nights & weekendsstandard rateNo surcharge
FiltersIncluded
Installation discount, earned by tenure$100 per full year, up to $1,000
PriorityAhead of anyone without a planFirst in line
CommitmentNone — month-to-monthNone — one year, paid up front

Prices shown are before Washington state and local sales tax. · Membership terms →

Why we measure — the actual numbers

Pro includes deep restoration work. Not automatically every year — when your system's readings say it's needed. Here's exactly what "needed" means, so you're not taking our word for it:

  • Static pressure at or above your equipment's rated maximum. That number is printed on your air handler or furnace nameplate. On most residential systems it's 0.50 inches of water column — the most your blower is rated to push against, which is a different number from the 0.10 to 0.20 the lab used to rate its efficiency. Yours might be different. We read yours, not an average.
  • Cooling temperature split outside the manufacturer's range for the indoor conditions we measured that day.
  • Heating temperature rise outside the range printed on your furnace nameplate. Every furnace has one. It's usually a 30-degree window.
  • Liquid-line subcooling more than 3°F off the manufacturer's target. That target is model-specific — it's on the nameplate or in the service facts, and across brands it runs anywhere from 8°F to 19°F. The tolerance isn't ours either: ANSI/ACCA 9 QIvp-2016 sets it at ±3°F. On fixed-orifice systems we use superheat instead, at ±5°F, from the same standard. This test needs an outdoor temperature above 55°F to mean anything, so in deep winter it waits for a warmer day.
  • Blower or compressor amp draw at or above the nameplate rating.

Any one of these, and the deep work is included. Your equipment sets the thresholds. We just read them out loud.

First year is usually a yes, because most systems come to us having never been measured. After that it's typically every second or third year.

One ask, not a contract: the deep restoration usually lands in your first year, and it's the most expensive thing we do. We're not going to lock you in for it. We'd just rather you didn't take the first-year work and disappear in month four — and if you do, we'll survive it.

Why one is monthly and the other isn't. Baseline is maintenance — twice a year, every year, so it's priced like a subscription. Pro is a restoration year with maintenance attached. The heavy work lands early, so it's paid for up front. After the year, you pick: another year of Pro, or drop to Baseline monthly. We'll ask you before it renews either way.

Two visits a year. Every number written down. Cancel anytime.

The math on Baseline: two tune-ups at $199 each is $398. One diagnostic is $99. That's $497 if you pay as you go. Baseline is $319 paid annually, or $29 a month — and you don't have to remember to book anything.

The math on Pro: everything in Baseline, plus the deep restoration work when your readings call for it, plus 20% off repair labor, plus unlimited diagnostics, plus $100 toward your next system. $429 for the year, paid once.

It's paid up front because the work happens up front. Most systems come to us having never been properly measured, and the first year is where we fix that. We'd rather charge you for it honestly than lock you into a contract to get it back later.

DUCTLESS MINI-SPLIT

Wall units · Ceiling cassettes

One visit a year — and that's enough, as long as you rinse your filters every six weeks or so. We'll show you how, and we'll text you a reminder when it's due.

When we come out. On Deep Clean, we schedule your visit ahead of the season you're about to lean on — heating or cooling, depending on when you signed up. On Performance Max, you pick the month: tell us any time and we'll book it. If we haven't heard from you by the end of your plan year, we'll reach out and get it scheduled before it lapses. It doesn't roll over into the next year.

One thing we'll ask: we don't book deep cleans in July or August. That's when systems fail, and members who need a repair come first. Every other month is open.

What you get Most popularDeep Clean Performance Max
Annual visit — full clean, indoor and out
Blower wheel cleaned under pressure, in place
Blower wheel removed, cleaned off the unit, reinstalled
Outdoor unit — always included
Chemical treatment on the outdoor coil when the readings call for it
Full measurements — temperature split, amps, capacitor, drain
Written report
Filter reminders — every 6 weeks
Repairs (labor only)10% off20% off
Diagnostics ($99)1 free per yearAlways free
Nights & weekendsstandard rateNo surcharge
Installation discount, earned by tenure$100 per full year, up to $1,000
PriorityAhead of anyone without a planFirst in line
CommitmentNone — month-to-monthNone — month-to-month

Deep Clean — wall-mounted units

HeadsPrice
1$19.90/mo$228/yrone-off $249
2$27.40/mo$315/yrone-off $343
3$34.90/mo$402/yrone-off $437
4+Let's talk — same math, we'll just run the numbers

Performance Max — wall-mounted units

HeadsPrice
1$25.50/mo$294/yrone-off $319
2$38.70/mo$444/yrone-off $483
3$51.75/mo$595/yrone-off $647
4+Let's talk — same math, we'll just run the numbers

Ceiling cassettes: one price, not two

CassettesPrice
1$29.50/mo$342/yrone-off $365
2$46.00/mo$529/yrone-off $575
3$62.80/mo$722/yrone-off $785
4+Let's talk — same math, we'll just run the numbers

Prices shown are before Washington state and local sales tax. · Membership terms →

Cassettes come apart or they don't come clean. To reach the coil you're pulling the fan out either way — there's no in-place version of this job. So there's one price for a cassette, not two, and it already includes everything Performance Max includes.

It costs more than a wall unit because it is more work: overhead access, a drain pump to deal with, and a full teardown before you touch anything that matters. We'd rather show you that number than bury it as a surcharge.

Cassette customers get the full Performance Max feature set — 20% off repair labor, always-free diagnostics, the installation discount, and first-in-line priority.

Each additional outdoor unit: +$5/mo, +$57/yr, +$62 one-off.

More than one head? Here's the honest math.

Two things happen exactly once, no matter how many heads you have — we show up, and we clean the outdoor unit. Those get charged once.

Every indoor head gets the full job after that. Same pressure, same chemistry, same time. We don't discount the work, because we don't do less of it. A second head takes us the same hour the first one did.

That cuts both ways, and it's worth saying out loud: plenty of shops drop their per-head price on a multi-zone. We don't. If you want the number behind that — one head works out to about $85 an hour of our time, and three heads works out to about $86. Same rate either way. You're not getting a volume discount and you're not paying a volume penalty.

Got three separate single-zone systems instead of one multi-zone? Then you've got three outdoor units, and each one gets cleaned and each one gets charged. What you save is us showing up twice more.

Ducted mini split in your attic? That's not a cleaning job — that's an airflow job, and the difference matters. Here's why →

NO MYSTERY

Every visit. Every number.

The instruments don't come out based on what you pay. Same checks, same report — whether you're on Baseline or Pro.

Spring · Cooling

  • Fan motor amp draw
  • Compressor amp draw vs. nameplate
  • Refrigerant pressures
  • Superheat / subcooling
  • Temperature split across the coil
  • Capacitor tested against its rating
  • Contactor inspection
  • Static pressure test
  • Condenser coil rinse
  • Evaporator dry clean (where accessible)
  • Drain line flow check
  • Filter check / replace
  • Thermostat calibration

Fall · Heating

  • Combustion analysis — CO, O₂, draft, stack temp
  • Manifold gas pressure
  • Flame sensor cleaning
  • Burner compartment vacuum
  • Temperature rise vs. nameplate
  • Ignition system check
  • Safety controls — limit, rollout, pressure switch
  • Blower amp draw
  • Static pressure test
  • Heat pump: defrost cycle, reversing valve, aux heat

Mini-Split · Annual

  • Blower wheel cleaned under pressure
  • Indoor coil cleaned
  • Drain flushed
  • Outdoor unit washed
  • Temperature split — room air in, supply air out
  • Fan and compressor amps
  • Capacitor tested
  • Filters washed + we show you how
  • Full mode check — cooling, heating, defrost

Every visit ends with a written report. Not a checklist with checkmarks — the actual numbers, so you can compare them to last year.

MEASURED, NOT GUESSED

Four things we do differently — and why

① We wash your condenser from the inside out

Dirt goes into your outdoor coil from the outside. So when a guy hoses it down from the outside, he's pushing that dirt deeper into the coil. The fins look great. The coil is still choking.

To actually clean it, you pull the top off and wash it the way the dirt came in — from the inside out. That's an hour instead of ten minutes. That's why almost nobody does it.

② Pressure does the work. Chemistry finishes it.

The growth on a mini-split blower wheel is a film. You don't spray a film away — you take it off with pressure. Anyone selling you a chemical treatment as the main event is selling you the wrong thing.

What the enzyme cleaner does is break down and carry off the organic residue that water alone leaves behind. That's why the smell doesn't come back in six weeks — not because we sprayed perfume on it, but because the stuff making the smell isn't there anymore.

We're not going to tell you we "treat" your system with anything it doesn't need. Nobody who overpromises there is using a product approved to do it.

③ We don't take your furnace apart for nothing

A lot of shops list "heat exchanger inspection" on their checklist. Doing it properly means pulling the burners — a 45-minute teardown that plenty of them bill for and don't actually do.

We run a combustion analysis first: CO, O₂, draft, stack temperature. Ten minutes, and it tells us whether there's a reason to go in. If there is, we pull the burners, inspect it properly, and you'll see the photos. If there isn't, we're not charging you to take your furnace apart on spec.

④ If your system is choking, we'll show you the number

Sometimes it's the filter. Sometimes it's the ductwork. Sometimes it's the coil.

We measure static pressure on every visit and you get the number either way. We're not going to sell you a coil cleaning when the problem is a collapsed duct.

THE FINE PRINT, IN NORMAL SIZE

Nothing buried at the bottom

① Founding member rate

These are launch prices. They're set low on purpose — we'd rather have a year of your readings than a better margin on the first job. If you join now, we hold your rate through 2027.

After that, if it goes up, you get 30 days' notice and you can leave instead. We're not going to move the number on you quietly, and we're not going to pretend these prices last forever either.

② Cancel in about a minute. No conversation.

Fill out the form at heisenbergwa.com/cancel, or just text or email us the word "cancel." One line is enough. No phone tree, no retention script, no "let me transfer you to my supervisor."

We process it within one business day and send written confirmation. If we're late and a charge goes through, we refund it.

Every monthly plan is month-to-month. Prepaid plans — see the refund terms below.

③ It renews on its own. We ask you first.

Your plan renews so nobody has to remember anything. Before it does, you get an email with the date and the amount, plus what your readings looked like that year, so you can decide whether to stay where you are or move up or down a tier.

If the price is going up, we tell you at least 30 days ahead and you can leave instead.

④ The installation discount, explained honestly

Every full year you complete on the top tier earns you $100 off a system installation with us, up to $1,000. It isn't an account and it isn't money — it's a discount we apply at the time of the install, and it's yours as long as your membership is active.

It's tied to you and this address. It doesn't transfer to a new owner, it has no cash value, and it doesn't stack with other promotions. If you leave the plan, you stop earning it and the discount no longer applies.

We're telling you that up front instead of putting it in a footnote.

⑤ What "priority" actually means here

Pro: you're first. Ahead of everyone. Baseline: you're ahead of anyone who doesn't have a plan.

We're not going to promise you same-day in the middle of a 98° week and then have you wait three days. This is a promise we can keep in August.

⑥ What if it comes back before the year is up

Deep Clean. We clean the wheel in place, and that holds for a season if you rinse your filters. We remind you every six weeks. If growth comes back inside the plan year anyway, we'll come out and redo it at half price — we'd rather split it with you than argue about whose fault it was.

Performance Max. We take the wheel out. If growth comes back inside twelve months, that's our method failing, not your filters — we redo it and there's no invoice.

⑦ Our repair warranty. Same for everybody.

One year on our labor for any repair we do. That's not a membership perk — members and non-members get the same year. If we fixed it and it fails again inside twelve months, we come back and there's no invoice.

Parts carry whatever the manufacturer gives them. That's usually a year on a replacement part, and the manufacturer covers the part only — never the labor to put it in. We file the claim for you either way.

One thing worth knowing: manufacturers can ask for proof of maintenance before they honor a warranty claim. The report we leave after every visit is that proof, dated and signed. That's most of why the plan pays for itself when something actually breaks.

⑧ What the plan doesn't cover

The plan buys maintenance. It doesn't buy repairs. Here's the line, drawn clearly:

  • Parts and repairs. The member discount applies to labor only — parts, refrigerant, and materials are billed at cost. You still get your diagnostic benefit, and the repair itself is quoted and billed separately.
  • Refrigerant. Charging, recovery, and leak repair are repair work, not maintenance.
  • Duct cleaning, sealing, and modification. Different job, separately quoted. We'll measure your static pressure and tell you if you need it.
  • Equipment we can't safely reach — no attic access, no walkway, blocked crawlspace, live wasp nest. We'll tell you on the spot and reschedule once it's clear.
  • Problems from someone else's installation. We'll document them and quote the fix. We won't absorb them.
  • Equipment that can't be maintained. If a system is unsafe or too far gone to service, we'll show you the readings and refund the unused portion of your plan.
  • Commercial and multifamily. Residential only, one to four units.
  • Anything we recommended and you declined. If we wrote it in the report and you chose not to do it, we're not responsible for what it does next.

Unlimited diagnostics on the top tier means diagnostics on your own system during normal business hours, at reasonable frequency. It isn't a subscription to unlimited visits, and we'd rather say so now than argue about it later.

⑨ If you leave partway through

Monthly plans: nothing to refund. You stop being charged. No termination fee, ever.

Paid annually: we refund what's left of the year, minus the work we've already done at our published prices. If we've already been out, that math often comes out at or near zero — because the visit was worth more than the discount you got for prepaying. We'll show you the arithmetic either way.

Central Pro: same math. If we did the deep restoration in March and you leave in May, expect zero — the work was worth more than the plan cost.

That's not a penalty and there's no fee attached to it. It's just what we already did, priced the same way we price it for everybody else.

GOOD TO KNOW

Frequently Asked Questions

Why is Pro cheaper than the deep cleaning it includes?

Because we don't do the deep work every year. We do it when your system's numbers say it needs it — usually year one, then maybe every third year after that. You're paying for the fact that when it's needed, it's included. Not for a cleaning you didn't need. The thresholds that trigger it are published above, so it isn't our call.

What's actually different between Baseline and Pro?

Same technician, same measurements, same safety checks — those don't change based on what you pay. Pro adds the deep restoration work when your system needs it, unlimited free diagnostics, 20% off repairs instead of 10%, no after-hours surcharges, and $100 a year toward a new system.

Do I get the carbon monoxide check on the cheaper plan?

Yes. Combustion analysis is on both plans. We're not going to hold a CO test behind a paywall.

Do you check refrigerant pressure on a mini-split?

No — and neither should anyone else. Mini-splits have one service port, on the gas line. You physically can't calculate subcooling from it, and the inverter compressor changes speed constantly, so the pressure never sits still. We measure temperature split instead: room air in, supply air out. That number actually tells us something.

My mini-split smells. Is that mold on the coils?

Almost certainly not. On a mini-split the coil usually stays clean — the growth lives on the blower wheel, which is porous plastic sitting right behind a freezing cold coil. That's what we clean, and that's what stops the smell.

I have two systems. How does that work?

Two plans, or we'll build you one. Send us the setup and we'll run the numbers the same way we'd run them in your driveway.

What if I just bought a new system?

Then you're the ideal member — we keep it healthy from day one, and every year we've got a baseline to compare against. Your warranty probably requires annual maintenance anyway; we'll document it.

Do you service my area?

Vancouver, Camas, Washougal, Ridgefield, Battle Ground, Woodland, Hazel Dell, Five Corners, La Center — all of Clark County, WA.

JOIN

Ready? Let's set it up.

Book your first maintenance visit online — pick a time that works. We'll confirm your system and set up the plan on-site before anything gets charged.